Careers At Costello Hotels
Costello Hotels Careers offers exciting opportunities for passionate individuals looking to join a family-run hospitality business in South Australia’s beautiful rural regions.
With a commitment to exceptional guest experiences, Costello Hotels provides diverse roles across their award-winning properties, including accommodation management, guest services, housekeeping, and hospitality. Employees enjoy a supportive and dynamic work environment, with opportunities for career growth and development in the tourism and hospitality industry. Whether you’re seeking a hands-on role at the waterfront Wallaroo Marina Apartments, a leadership position at The Lighthouse in Port Hughes, or a team role at the vibrant Arura Group Stays, Costello Hotels welcomes dedicated professionals to be part of their growing team.
Position Vacant
Duty Manager / Events Coordinator
Location : Wallaroo, Moonta
Full Time – Immediate Start – $65,000 per annum + Superannuation
About the Role
We are seeking a motivated, reliable and experienced Duty Manager & Events Coordinator to join our team.
This is a hands-on role suited to someone who is organised, confident, customer-focused and capable of taking responsibility for the day-to-day operation of the business in the absence of the Manager.
The successful candidate will be responsible for supporting the smooth operation of Wallaroo Marina Apartments and our other Costello Hotels sites while also coordinating events at our Seagate Function Space.
Duties may change from time to time and are not limited to the following:
- Stock control and ordering of general, operational and cleaning supplies.
- Conducting quality control inspections and regular room checks at Wallaroo Marina Apartments.
- Preparing daily room allocations and coordinating housekeeping staff.
- Monitoring financial transactions and cash handling, ensuring accurate records are maintained.
- Ensuring all company policies, procedures and operational standards are followed.
- Managing guest relations and delivering a high level of guest service and experience.
- Handling and resolving guest enquiries, concerns and complaints professionally.
- Acting as the senior on-duty representative in the absence of the Manager.
- Coordinating events at Seagate Function Space, including liaising with clients and coordinating event requirements.
- Managing after-hours call-outs when the Manager is on leave or unavailable.
- Training and assisting with the induction of new reception staff.
- Working reception shifts as required.
- Supporting the wider team with general operational duties as required.
- Communicating effectively with management, housekeeping, reception staff, suppliers, guests and event clients.
About You
The ideal candidate will have:
- Previous experience in hospitality, accommodation, events, tourism or a similar management/supervisory role.
- Strong organisational and time-management skills.
- Excellent customer service and communication skills.
- The ability to confidently manage guest concerns and operational issues.
- A professional and approachable manner.
- Strong attention to detail and a commitment to maintaining high standards.
- The ability to work independently and make sound decisions when required.
- Experience supervising or leading a team.
- Confidence working in a busy and varied environment.
- Flexibility to work reception shifts, weekends and after-hours when required.
- A current RSA and relevant hospitality experience would be highly regarded.
- Knowledge of RMS Hospitality Software would be highly advantageous
The successful applicant will need to demonstrate during a 3 month trial period efficiency, diligence, flexibility and reliabilty.
This is an excellent opportunity for someone looking to take on a varied and responsible role within a growing hospitality and accommodation business.
A current drivers licence and motor vehicle are essential.
If you are ready to start you career with Costello Hotels then please submit your current resume and cover letter addressing your key skills, experience and adequacy for the role to [email protected]
Please be advised that only those who have been successful for interviews will be contacted.
Position Vacant
Reservations Team Member
Location : Wallaroo
PPT – Immediate start
About the Role
Costello Hotels is seeking to employ a Reservations Team Member for a Permanent Part-Time position based at Wallaroo Marina Apartments.
Offering superior guest service at all times in a warm, friendly manner you will be an integral member of our Reservations team.
Reporting directly to the Manager the position requires applicants to be professional, well presented, honest, reliable and have a commitment to the highest standards of customer service.
The role will require;
- Attention to detail
- Excellent computer skills
- Ability to multi-task
- High level of customer service skills
- Positive attitude
- Ability to show initiative
- Outstanding phone skills
- Ability to work alone
Responsibilities include;
- Check-in/Check out guests
- Taking guest enquiries
- Reservations across our multiple properties
- Administration
- Guest relations
Previous experience of front office/reception work is essential. Employment within the accommodation/hospitality industry would be advantageous as well as experience working with RMS software.
The position will be 50 hours per fortnight Permanent Part-Time on a 2 week rotating roster and will include weekend work.
If you are ready to start you career with Costello Hotels then please submit your current resume and cover letter addressing your key skills, experience and adequacy for the role to [email protected]
Please be advised that only those who have been successful for interviews will be contacted.
Position Vacant
Casual – Housekeeper
Location : Wallaroo, Moonta
Immediate Start
About the Role
Costello Hotels is seeking to employ a bright and energetic individual who has a strong work ethic as a housekeeper for a Casual position.
Reporting directly to the Manager the position encompasses cleaning and servicing of guest rooms within the Wallaroo Marina Apartments as well as the cleaning of our properties in Port Hughes and Moonta Bay when required. The position does require some degree of physical fitness.
At times you must have flexibility to be available at short notice.
Previous experience of cleaning is a necessary requirement and employment within the accommodation/hospitality industry would be advantageous.
The successful applicant will need to demonstrate during a 3 month trial period efficiency, diligence, flexibility and reliabilty.
A current drivers licence and motor vehicle are essential.
An application in the first instance, detailing relevant experience should be emailed to [email protected]
Only shortlisted candidates will be contacted.
